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Old 02-15-2006, 12:53 PM
Katfish Katfish is offline
Junior Member
 
Join Date: Feb 2006
Posts: 1
Re: WARNING - PS new plug-in

Quote:
Originally Posted by Lee
I was pleased with it's potential when I first saw it. The key word in that sentence is potential. I spoke too soon. And the big thing for me was that besides the program not living up to it's potential the company virtually ignored me when I had problems. That's a MAJOR problem for me.
Hi Lee
Sorry to warm up this topic again, but I just came across it today. So sorry to hear that you did not receive a reply when you tried to contact Vertus, the creator of Fluid Mask. I actually work at Vertus and I'm surprised an inquiry has been unanswered, but maybe all that just happened before I started.

Anyways, just wanted to say this should not happen again. I'm taking care of support inquiries myself also making sure that inquiries are followed up internally so that nothing is getting lost etc.

Are you still using your copy of Fluid Mask at all? Maybe I can help? Would you post or send me an image that you had difficulties with? Sometimes it's just a small change in using the tools in the software that makes the difference.
Also, version 2 is coming out in a few weeks - definitely worth having a look at the new demo once it is released.

Greetings,
Katfish

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