[Lee]

An update for everyone's education on this product and the company who sells it.

As you can see, Kathrin (Katfish) was quick to come on this board and try and do some damage control about her companies product, Fluid Mask. She even emailed me after her post asking what she could do to help. She states in her post that, "...I'm surprised an inquiry has been unanswered" and "Anyways, just wanted to say this should not happen again." She mentioned how she was now taking care of support inquiries.

Bottom line is that she is evidently new at the company and very unaware of how things are done there. I answered her email with a list of what had happened and how I had been treated. That was a week ago now and she has done exactly what others at Vertus have done........ignored problems and anyone who is not happy with their product or how they were/are being treated.

Once again I urge you, thank very carefully about plunking down $249 for this software.