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  1. #1
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    Low Memory Error

    I have a machine with 8 GB RAM, about 40GB of free space on my system/program drive (a SSD unit), and have Photoshop CS 6 set up to page on drive C (although I have 4 rotating drives available with lots of free space).

    I tried to load a small Photoshop file and got an error message that I was low on memory -- it would not let me process that file. So I rebooted. That didn't help. Next I went to Preferences menu and changed the memory from 50% to 75%. BIG MISTAKE: now I can't even load Photoshop.

    Short of reinstalling, is there any way I can recover from this?
    bob
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  2. #2
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    Re: Low Memory Error

    PS: Forgot to say I'm running under Windows 7 Pro, 64-bit.
    bob
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  3. #3
    McGuru MikeMc's Avatar
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    Re: Low Memory Error

    You need PS on a different disk than the one used as your "scratch disk"...if they are on the same drive...not enough memory available



    Hang up and Drive!!


  4. #4
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    Re: Low Memory Error

    Quote Originally Posted by MikeMc View Post
    You need PS on a different disk than the one used as your "scratch disk"...if they are on the same drive...not enough memory available
    I will do that --- IF I can start PhotoShop again. My problem now is that when I attempt to launch Photoshop, I get the "low memory" error. Do I need to reinstall, or is there a way I can start Photoshop and NOT get that memory error.
    bob
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  5. #5
    Administrator Steve's Avatar
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    Re: Low Memory Error

    Try resetting the preferences file.
    It cures a lot of strange behavior in PS.


    Start Photoshop and immediately hold down Ctrl+Alt+Shift (Windows)
    or Command+Option+Shift (Mac OS X).


    Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"

  6. #6
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    Re: Low Memory Error

    Quote Originally Posted by Steve View Post
    Try resetting the preferences file. It cures a lot of strange behavior in PS. Start Photoshop and immediately hold down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS X). Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"
    Outstanding! That solved the inability to load Photoshop because of apparent low memory. The "Used by Photoshop" value is back to the default value, 50%.

    Now, back to the problem that started this: After setting the defaults, when I try to open a file, I get the message "Could not open {file name] because there is not enough memory. I then moved the swap/page file to drive "G", a 10,000 rpm Raptor drive, and closed and reloaded Photoshop -- but got the same message (G: has only 34.7GB free). So next I moved the swap/page file go E:, a 7,200 rpm 1 TB drive with 732 GB free memory. Closed and reloaded Photoshop, but am still getting the same message. For what it is worth, my main system/program drive, C: (programs/data only) has only 36.5 GB free.

    PS: For what it is worth, I can open jpg and gif files; just not psd files. Yikes !!

    What should I do next?
    Last edited by websquad; 12-03-2012 at 11:19 PM.
    bob
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  7. #7
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    Re: Low Memory Error

    Do you have many brushes installed and also how much ram does your machine have as it may be referring to this memory and not hard drive space. Recently upped mine to 8gb and it made a hell of a lot of difference.

  8. #8
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    Re: Low Memory Error

    No brushes installed. 8 GB RAM; running Windows Pro 64-bit.
    bob
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  9. #9
    McGuru MikeMc's Avatar
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    Re: Low Memory Error

    Where is your scratch disk ? I suspect this is jammed full.



    Hang up and Drive!!


  10. #10
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    Re: Low Memory Error

    Quote Originally Posted by MikeMc View Post
    Where is your scratch disk ? I suspect this is jammed full.
    See my 12-04-2012, 12:12 AM post (above); last attempt was with the scratch drive on a 1TB volume with 700+ GB free space. Of course, I closed and restarted Photoshop after re-designating the scratch drive. Alas, no joy: problem remains.
    bob
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