WastingPenguins
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Hi folks,
I've recently run into a serious issue that has stopped my workflow in its tracks. It has to do with some bizarre incompatibility issues between Photoshop CC 2014, Wacom Intuos tablets and Windows 8.1. I do not exactly know which one of those is the culprit, so here are some details.
The issue occurs whenever I use any keyboard shortcut involving the control key (step backwards is the big one) and the brush tool at the same time. If I try to make a brush stroke before fully releasing the shortcut keys (especially longer brush strokes), Photoshop completely freezes. It stays frozen until I move the stylus far away enough from the tablet that it no longer detects hovering; after a moment, the program will begin to function normally again. This doesn't ALWAYS happen; it seems to be more common when working in a document with many layers. If I open a new blank document, I can't get the glitch to work at all, but if I create a stack of layers with a few brush marks in each, the glitch can be reproduced easily almost 100 percent of the time.
Some more details:
-It happens with all Intuos drivers currently available via Wacom, including the ones on the legacy drivers page.
-The glitch is ONLY present in Photoshop CC 2014, not in older versions. However, I do not wish to roll back because I am working on a Surface Pro 3 and want to be able to pan and zoom using touch, which was only introduced in this version.
-It happens on all computers running Window 8/8.1/10 (I work for a tech company and have access to all varieties of test machines). Curiously, it does not seem to occur in Windows 7. I am able to reproduce the glitch immediately on every machine I install PS CC 2014 on.
-It happens with (seemingly) all Intuos tablets, not just my Intuos 3 tablet. I actually purchased a new Intuos 4 from Best Buy to see if that would resolve the issue, but it persisted exactly the same.
-It does NOT occur when drawing on the screen with the N-Trig pen that came with my SP3 -- it ONLY occurs when using a Wacom tablet.
And here's the big one:
-De-selecting "Use Windows Ink" under the "mapping" tab in my Intuos settings causes the issue to go away entirely, but also disables pressure sensitivity, so this is not a viable option.
Does anybody have any ideas? This is driving me absolutely up the wall.
I've recently run into a serious issue that has stopped my workflow in its tracks. It has to do with some bizarre incompatibility issues between Photoshop CC 2014, Wacom Intuos tablets and Windows 8.1. I do not exactly know which one of those is the culprit, so here are some details.
The issue occurs whenever I use any keyboard shortcut involving the control key (step backwards is the big one) and the brush tool at the same time. If I try to make a brush stroke before fully releasing the shortcut keys (especially longer brush strokes), Photoshop completely freezes. It stays frozen until I move the stylus far away enough from the tablet that it no longer detects hovering; after a moment, the program will begin to function normally again. This doesn't ALWAYS happen; it seems to be more common when working in a document with many layers. If I open a new blank document, I can't get the glitch to work at all, but if I create a stack of layers with a few brush marks in each, the glitch can be reproduced easily almost 100 percent of the time.
Some more details:
-It happens with all Intuos drivers currently available via Wacom, including the ones on the legacy drivers page.
-The glitch is ONLY present in Photoshop CC 2014, not in older versions. However, I do not wish to roll back because I am working on a Surface Pro 3 and want to be able to pan and zoom using touch, which was only introduced in this version.
-It happens on all computers running Window 8/8.1/10 (I work for a tech company and have access to all varieties of test machines). Curiously, it does not seem to occur in Windows 7. I am able to reproduce the glitch immediately on every machine I install PS CC 2014 on.
-It happens with (seemingly) all Intuos tablets, not just my Intuos 3 tablet. I actually purchased a new Intuos 4 from Best Buy to see if that would resolve the issue, but it persisted exactly the same.
-It does NOT occur when drawing on the screen with the N-Trig pen that came with my SP3 -- it ONLY occurs when using a Wacom tablet.
And here's the big one:
-De-selecting "Use Windows Ink" under the "mapping" tab in my Intuos settings causes the issue to go away entirely, but also disables pressure sensitivity, so this is not a viable option.
Does anybody have any ideas? This is driving me absolutely up the wall.
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