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Hi John This thing has me by the shorting curlies, and nothing seems to work. I changed 16-bit mode, and nothing changed. So I kept it in 16-bit mode and turned the GPU off with no difference. But then I read a bit more and saw the link you posted there. So I followed everything and saw the...

When I open a file, a photo and want to work on it, like a gradient or removing the lock, the image goes away, and I only have a whiteboard. So I can do nothing to it, even if I use the magic eraser tool. I can see the image without the lock in the Layers, Channels and Paths on the left-hand...