Cannot reach Adobe Servers

[silmarwen04]

I have been searching google and trying different things. But nothing is working. So this is what happened..

Yesterday afternoon I was using photoshop. I had to go out so I closed the application. One hour later, I was thinking of continuing what I was doing. When I opened photoshop I got this message.


Then from then on, I cannot connect to *any* adobe sites and servers, may it be blogs, helpx, forums -- nothing. When I try to access their site this is what appears.



Please help me T^T

 

[Eggy]

Open the Adobe Creative Cloud app and if you are not logged in start by logging in.
Then click on your image and from the opened windows click the link 'manage account'.
From there you should be able to manage your account.



If this doesn't work use the next link to Adobe Customer Care

 

[silmarwen04]

I've already tried opening the cloud app and clicking customer care. They both won't connect. And there is nothing wrong with my connectivity. :'(

 

[IamSam]

I've already tried opening the cloud app and clicking customer care. They both won't connect.

Nonsense. Adobe Customer Care is a web based site and the link above is a URL. If you have an internet connection then you can connect to ACC.

English site: https://helpx.adobe.com/contact.html

 

[silmarwen04]

I'm not even kidding..

so this is what i get when i open the app




and this is what i get when i connect to *any* adobe sites


My internet works fine.

 

[Eggy]

Have you tried to surf to the Adobe's site and sign in?

If you can' it might be a firewall problem and you will need to check the permissions in your firewall.

 

[silmarwen04]

Thank you for your replies. Everything is working fine now. It turned out someone put a restriction. Hehe. Thanks again for your time~