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Extensions (legacy) menu grayed out in Photoshop


Mmphoto

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Hey guys, I'm new here. I just got a new extension and I am unable to access it as the extensions are grayed out. I looked up some fixes but nothing is getting it to work. Has anyone run into this problem before? Is there a fix or work around to allow me to use my extensions?

Thanks Matt

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JeffK

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Have you tried Edit>Preferences>Plugins>Legacy Extensions>Load Extension Panels

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JeffK

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I've tried to dig in deeper but the only solution I could come up is to run the program under Rosetta. But that's Mac only with M1 processors and you're on a Windows machine like me. Also seems to be a a predominant issue when you update to 22.3 onward.

I can't find a solution and I'm reading that these extensions may be gone. I'll keep digging or possibly someone else can come up with a solution.
 

Mmphoto

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I had a 2-hour support call with adobe well two calls; the first guy didn't know what was going on and just cancelled the call without saying anything. The extension seemed to be grayed out because the extension I was running wasn't set upright. I also didn't have any other extensions to make the option not gray. When I unzipped the files, they didn't come all in 1 folder; I needed to name and place them in one folder to make it work.
 

nurgle

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having the same problem. on an iMac M1... so interested in hearing any solutions also.
regards
Sandy

Screen Shot 2022-04-09 at 20.27.16pm.jpg
 

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