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I upgraded to Mac OS Yosemite as recommended. Now Photoshop won't open.


Jwc1934

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I upgraded to Mac OS Yosemite as recommended. Now Photoshop won't open.
Message reads, "An unexpected and unrecoverable problem has occurred.
Photoshop will now exit." I thank you in advance for any suggestions. If
necessary I can go to a backup disc and recover files from last week.
John
 
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ALB68

Dear Departed Guru and PSG Staff Member
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jwc1934,
Sorry I am not a Mac user. But given the nature of the message, I think I would contact Adobe support and let them see if they can assist you to get PS running. You are probably going to have to recover your files.
I upgraded to Mac OS Yosemite as recommended. Now Photoshop won't open.
Message reads, "An unexpected and unrecoverable problem has occurred.
Photoshop will now exit." I thank you in advance for any suggestions. If
necessary I can go to a backup disc and recover files from last week.
John
 

iDad

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Ive updated since beta was out, not one problem with PS
 

mathom33

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I'm not having an issue with photoshop, but I am receiving errors when trying to install some programs. It's telling me that I must install version x.xx in order to install. Yosemite is above the version required to run the program which makes me think that it's a bug on their software that needs to be fixed either on apples side or on the programmers side.


Sent from my iPhone using Tapatalk
 

Steve

Retired Administrator
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Try resetting the preferences file.
It cures a lot of strange behavior in PS.


Start Photoshop and immediately hold down Ctrl+Alt+Shift (Windows)
or Command+Option+Shift (Mac OS X).


Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"
 

Jwc1934

Member
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Try resetting the preferences file.
It cures a lot of strange behavior in PS.


Start Photoshop and immediately hold down Ctrl+Alt+Shift (Windows)
or Command+Option+Shift (Mac OS X).


Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"


Thanks to all for the thoughts. I have Photoshop working just fine.....now, when I
click the "print" button, Photoshop crashes. I have reset the preferences again.....
I have the latest driver.
I have a Mac with Yosemite OS, an Epson Workforce 40 printer.
Thanks again if anyone else has had this problem and has a suggestion.
John Church
 
Last edited:

Jwc1934

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Glad you worked it out.
Odd about that print button though.
Photoshop is still working fine, but I can't solve that
problem where Photoshop crashes when I click the
Print button.

I have reset preferences, and I have a Mac with the
Yosemite OS, an Epson workforce 40 printer. Any
thoughts are welcome, and I thank you in advance.
I think this started when I installed Yosemite.
John Church
 

Jwc1934

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Well, I upgraded my Photoshop CS5 to version 12.04 and now it will print OK!
I hope this is helpful to someone else who might be having the problem.
Happy Holidays!
 

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