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Lost my catalog in PSE 8.0


Robushey

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When restoring windows7 Microsoft had to change my user account name. I can not access my photos and I can't find my catalog file. What can I do or how can I find and recover the catalog from a backup?HELP!!!:cry:
 

gedstar

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Is the old user profile still there and how did you perform the restore?

If you have access to the old profile account you can look here for the Catalog
Windows 7 and Windows Vista
All Users: C:\ProgramData\Adobe\Elements Organizer\Catalogs\[Catalog Name]\

Current User: C:\Users\[Your User Name]\AppData\Roaming\Adobe\Elements Organizer\Catalogs\[Catalog Name]\

More info here
https://helpx.adobe.com/photoshop-elements/kb/common-catalog-issues-upgrade-elements.html

Going forward you should backup your Catalog
https://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catalog-photoshop.html
 
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Robushey

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Thanks for the reply. I managed to get my problem fixed on a chat session with Adobe. My catalog was actually there but a second empty catalog had appeared which made it look like all was lost. I appreciate the forum and your willingness to help me.
Thanks, case is closed.
Robushey
 

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