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Photoshop opens but won't do anything ?


fordguy1

Active Member
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hi guys, When I open Photoshop my current project loads but the cursor is a lot of little circles and they arn't moving it's like it's frozen.

Therefore I can't do anything, I have tried pushing the F key a few times but nothing, also used Task Manager to close photoshop and restarted it but to no avail.

Any help greatly appreciated

Rob
 

polarwoc

Guru
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Hi Rob,
A screenshot would assist us in understanding the situation. One possiblity that before you closed PS, you selected a different paint brush - maybe a custom one like a Splash Effect brush - which is why you see the little circles where the cursor is supposed to be? Are you unable to select anything after loading PS?
When I open Photoshop my current project loads
So, you are able to open PS normally but you start having issues after you open a project?
 

fordguy1

Active Member
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Yes I can open photoshop no problems and my project is there but like I say the cursor is just little dots and it normally spins around until everything is ready , but it's just frozen too. I havn't really done anything to the project I am working on. So I can't think of anything I have done that would cause this too happen.
 

polarwoc

Guru
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Please let us know if you are able to open a new document? If so, mention the size of the PSD file in your current project that is causing PS to be stuck? Also mention your system config?
 

polarwoc

Guru
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Is PS program taking up too much of processing on Task Manager? Is it occupying a lot of memory? Is your work done on current project saved?
 

fordguy1

Active Member
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I have a few projects open and wonder if this is clogged PS up, if it is I can't close any projects as the cursor is unresponsive. I can move the cursor but that's all.
 

polarwoc

Guru
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From what you describe, I surmise that a Hard Reboot could be the best way forward. To do this, press and hold the power button until the system reboots.
 

fordguy1

Active Member
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OK I will try that tomorrow and see what happens, Thank you for your help, much appreciated.
 

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