Photoshop CS5 and 3D graphics card help

[slackr15]

Hi everyone! I'm running on Windows XP 64-bit and Photoshop CS5 won't allow me to do any 3D because it says under GPU settings I need to update my video driver on my NVidia Geforce GTX 460. Under the adobe website it says that this series should work and I updated the video driver to the latest update to work with OpenGL 4.2, but it still won't work. Anyone have any tips? Thanks!

[hawkeye]

Make sure you restart Photoshop after you update the drivers. Under Preferences make sure Enable Open GL is checked in the performance tab. Then go to the 3D tab for other settings, set the amount video ram to use for 3D (I have mine at 100%)

[slackr15]

Thank you for the reply. After I updated the drivers, I restarted the computer and photoshop, but it still says the same thing and gives me no option to turn on OpenGL. Any other suggestions?

[hawkeye]

Under Preferences make sure Enable Open GL is checked in the performance tab. Then go to the 3D tab for other settings, set the amount video ram to use for 3D (I have mine at 100%)

Are you saying that Enable Open GL is not available to you in preferences?

[slackr15]

In the image, where it shows your graphics card, there is nothing there for me and OpenGL is unclickable. Under description, it says "Graphics hardware acceleration is unavailable. You will need to upgrade your video driver and possibly your video card". I would post an image, but I'm too new a user to use links.

[hawkeye]

Sounds like you'll need to contact Adobe support.

[slackr15]

Yeah, I've scoured every inch of the internet to find the problem with this. Its a bummer installing a new grapics card only to have these problems. I really appreciate your help!

[slackr15]

I've just found this on the adobe website: "GPU acceleration and OpenGL settings can work but Photoshop on 64-bit Windows XP doesn't support them". So I think it just probably won't work at all on this OS.

[Ivan Skoro]

Windows XP 64-bit has an awful support for anything.
I recommend installing Win7 64-bit, it's great.

On your problem, try to use older drivers. Worked for me when I had Open GL issues.

[slackr15]

Haha, thanks. I will do that.