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Imprint,

Since you probably don't have the time to re-work your client's artwork (and some of it can be pretty bad) you might want to consider using one of the online shops that specialize in bitmap to vector conversions. I actually saw one a few days ago based in India that would do something like this logo for $2.50 (Two dollars and fifty cents). I am a member of an engravers forum and it came up there. A member posted the work and it was amazing that one would do it that cheap. I think the actual going rate is about  $25.00, but even at that, if you value your time your ahead to let somebody else do it. You can probably post it here in the paid jobs section and find a person here in the forum that would help you.

 As previously stated, your eps file is a good file, but I see the problem when I looked at hawkeyes submission as a comparison. It appears to me that goes back to the way the font foundry put the thing out. As Tom advised, the only way to fix this is to tweak the curves and anchor points using the appropriate tools. I do not use AI, I use Corel Draw for vector production. Nothing against AI, I already owned Corel and had been using it for sometime and then just bought Photoshop as a standalone and it has worked for me for a long time now.