CS6 Extended Trial Pop-Up on a registered boxed copy

[IamSam]

On April 17th, 2012 I purchased and registered my boxed copy of Photoshop CS6 Extended.

I recently updated to 13.0.2 and now I am now getting a trial version pop-up saying I need to register my trial version, which I don't have!

I have done an extensive search and it seems that no one has a fix for this problem! There are way too many quick fixes on the net that don't appear to be working, even uninstalling and a reinstall is not working. I want to be patient as it's reported that Adobe is aware of the problem and working on it, but it's driving me crazy!

Anyone else having this problem? Any suggestions?

 

[IamSam]

Nobody?

Is anyone else running CS6 Extended?

Anyone else update to 13.0.2?

 

[besmirched]

You could try cracking photoshop and then reinstalling later when adobe fixes the problem. But i would wait as that's the sensible thing to do.

 

[Denniswel1]

Maybe you could find a way to downgrade to 13.0.1 again?

 

[ALB68]

Have you talked directly to Adobe? I have found them to be helpful. You can access all of your download info etc by going to their site and go to My Adobe. You can download it again as long as you don't exceed installation on more than 2 computers.
Oops, you said you got a boxed copy, so the download idea might still work if you registered as you said. Just ask them.

 

[MikeMc]

try using your serial number on the trial...it may accept it

 

[Yunsha]

Start your PS. On the top menu go to Help, then there choose Activate if its selectable.

Complet the activation procedure with your serial that provided with your boxed version.

If there is no Activate (instead there is a greyed out Deactivate), call Adobe Support for help.

 

[IamSam]

Thanks everyone for the replies!

But i would wait as that's the sensible thing to do.

Thanks, this is what I plan to do is to be patient. I guess my biggest issue is that after paying what I did for Ps, I expect it to work as advertised! This should not be happening, period.

Maybe you could find a way to downgrade to 13.0.1 again?

This could actually work! I will check into it!

Have you talked directly to Adobe?

Yes, helpful but their hands are tied until the developers get back from the holidays.

try using your serial number on the trial...it may accept it

The pop up is, of course, counting down. I have 28 days left. I've read that you can use your serial number again on that same computer and it will just start the pop up countdown all over again. So I will wait, re-enter my serial and start over until Adobe issues a fix.

If there is no Activate (instead there is a greyed out Deactivate), call Adobe Support for help.

Mine has the greyed out Deactivate.

Again, Thanks for the replies.

I'm not actually looking for a fix from anyone other than Adobe. I just wanted to see if anyone else in the PsGuru community is having the same problems with Ps CS6 Exended 13.0.2 upgrade.

 

[Benjamin Timmins]

Yeah tons of people are having that problem, just look at the front page of the adobe photoshop forums. Adobe is aware of it and will work on a fix when they get back from christmas vacation. No time estimate though.