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Hi Danielle -

I'm really sorry about preaching to the choir on things you've already tried, but we get a regular stream of newbies to the forum who will swear on a stack of bibles that that they did a search, but it turns out that their search was actually dreadfully incomplete, misdirected, they never read beyond the first two hits, or they missed the obvious.  We just never know the level of skill of someone new.

A couple more questions:

1) Are you having problems with any other fonts?

2) I realize that it's a new computer and obviously, a new, clean installation of PS, but just for yucks, have you tried resetting PS's preference file?  You'd be amazed how many times that solves oddball problems.

Tom

PS - I'll download that font from one of the common sites and see if it goes into my system properly.  I'll let u know.