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Hi Tom

I hope your problem is getting solved yet it seems we may be going in circles.

If you are no closure to a solution, it might be best to get real specific with the exact conditions you are experiencing in the exact applications.  The reason I say this is the viewable size and quality of the image depends on the viewing magnification that the application is using and it also depends on if it using the full image or the embedded thumbnail.  

Eggy in the prior post shows how the same image can be viewed at two different sizes when you change the dimensions (e.g. in inches) and leave the resolution alone (same pixels per inch yet fewer pixels in the smaller image because it is less inches).   If the smaller image is enlarged, it will be of lower quality because it has fewer pixels.

So maybe you can share the exact before and after images in a post or through a sharing site and we can take a look and see what is going on.  Also, maybe along with that, some screen shots on PS (please note the magnification) and screen shot on the Windows photo viewer.

This should be a very simple problem yet I think we are all talking past each other partly because we are of the nomenclaure used.    Please state both the pixel dimensions of your images before and after and the reported dimensions of the image in inches for the same before and after.   That will really help nail down both what you are talking about and maybe more targeted recommendations for you.

Jsut a suggestion.

John Wheeler