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I thought about mentioning this in my post but I didn't.  Yes you can open it in Paint and change the format.  You can also just save it in the same format with Paint.  But if your image is all white with a transparent background, then Paint is useless.

 

I actually just created a new thread with examples and I bring this up in the thread.

 

Here's the thread: http://www.photoshopgurus.com/forum/general-photoshop-board/29660-indexed-images-help-needed.html#post90357


What is our favorite program/app? (Hint - it begins and ends with the letter P)
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