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I'm aware some members have had problems uploading animated avatars.

The most common reason for this not to work is due to the animated avatar exceeding the maximum size limits in either pixel dimensions or file size.

When you upload a non-animated avatar that is larger than the allowed pixel dimensions it will simply be resized to fit, but if you try this with an animated avatar it will lose the animation.

Currently the max dimensions of an avatar are 150px wide by 300px tall, and 2MB maximum file size.

If you have double checked the size of your avatar and still have problems please let me know and I will look into it further.