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Let me interject something about the video driver. I have a Dell laptop that I use for PS. I got the computer and shortly after I bought CS6. I got the same message about the graphics card not being recognized and turn on and off etc. OK, so I read the stuff about the tested cards and I supposedly had one. I could get everything else to work except the Oil Paint filter. (No 3d as I did not have extended). I have a 64bit system and I kicked the ram up to 8gb. So then, I sign up for CC. I get the same old thing about the card, and I had supposedly verified the driver was up to date via the Windows hardware manager. OK, so now I have PS Extended with the CC and I want to run 3d. No go. Then I started investigating the card in earnest. I went to Dell's website, and was able to ascertain exactly which card I had..which was an Intel 3000. Then I came back and looked at the driver dates that were supposedly up to date..NOT. My driver on the machine had a date that was 6 months or so earlier than the one shown on the Dell site. I downloaded it, installed it and BINGO, 3d, Oil Paint etc now work.

Point is, don't believe anything except what you find from the computer manufacturer. Adobe also lists the tested cards on their site. I learned the "driver up to date" thing reported by Windows is not to be trusted. Hopefully you Mac users will get better info.


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