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"I tried to set Normal like you said but it doesn't work." Do you mean it is grayed out and the box only shows Basic? or did you set it to Normal and it still didn't work as far as solving the issue? If you don't have the option to select Normal or Advanced, you probably still have a driver problem. I say this because mine was the same way until I upgraded the driver.Intel HD (compare yours to mine) is not a graphics card but integrated graphics and there are many versions of it which do you have? The settings should be showing the specific card. I also looked at Sony's site and that driver update is for Windows 7, not 8. They say they don't support Windows 8 drivers on your model. So the problem may be non-fixable. Sorry.




Why can't you take this to Adobe? Heck their tech support is in India and a tech called me the other day on his dime and talked to me for 2 hours. 


What is our favorite program/app? (Hint - it begins and ends with the letter P)
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