photoshop keep crashing

[sunnyhome1973]

Hello guys, i need your help.

If a crash occurs it goes like this:

-my curser switches to the default windows curser
-the workspace freezes
-can´t click/use any tools
-the menu bar is still working
-crashes seem to happen randomly, no specific timing

I tried to fresh install photoshop/creative cloud/graphic tablet drivers and switched to an earlier photoshop version, nothing changed.
I hope someone can help me, i feel like im going insane.

 

[IamSam]

What does Adobe say?

 

[[ iLLuSioN ]]

Please post your complete "System Info" from PS (Help -> System Info...)

 

[sunnyhome1973]

Hello guys, i need your help.

If a crash occurs it goes like this:

-my curser switches to the default windows curser
-the workspace freezes
-can´t click/use any tools
-the menu bar is still working
-crashes seem to happen randomly, no specific timing

I tried to fresh install photoshop/creative cloud/graphic tablet drivers and switched gimp to an earlier photoshop version, nothing changed.
I hope someone can help me, i feel like im going insane.

thanks my issue has been solved after i contacted adobe support team

 

[[ iLLuSioN ]]

thanks my issue has been solved after i contacted adobe support team

And how do you solved it?