luispunchy
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Hi - new here, hope you all can help me out. I'll give as much info as I think is relevant. First my software and system info:
Here's what I'm doing. I have a file open and working. When I try to click on the foreground or background in the tools menu to get the color picker, the application hangs... become completely unresponsive. I have to forcibly quite (ctrl+alt+delete) and restart.
Same result when I have a shape layer and try to double-click on the layer icon to edit that with the color picker - again, PS will hang and must be forcibly quit.
These are the only two scenarios I've stumbled upon but they are consistent - happens every time.
This only happens with this one particular file. The color picker works fine when I open new files. I suppose the obvious answer here is that this particular file is corrupted???
I've checked my laptops error logs and each event is logged there, called "Application Hang" and with a description of "Fault bucket 315619741" - real useful info
(stupid windoze...)
Are there any troubleshooting steps I can run through to try to isolate the cause? Assuming it is file corruption, any way to fix that? Or is my only choice to (ack!) create an entirely new file. I have a LOT of work done in this file, so I hope for another option. Any suggestions are appreciated - thanks.
- Photoshop CS2 (version 9.0.2.0)
- Windows XP Pro sp3 (running on a dell inspiron 9300)
- 2Ghz processor
- 2GB of RAM
- 26 Gigs free hard disk space
Here's what I'm doing. I have a file open and working. When I try to click on the foreground or background in the tools menu to get the color picker, the application hangs... become completely unresponsive. I have to forcibly quite (ctrl+alt+delete) and restart.
Same result when I have a shape layer and try to double-click on the layer icon to edit that with the color picker - again, PS will hang and must be forcibly quit.
These are the only two scenarios I've stumbled upon but they are consistent - happens every time.
This only happens with this one particular file. The color picker works fine when I open new files. I suppose the obvious answer here is that this particular file is corrupted???
I've checked my laptops error logs and each event is logged there, called "Application Hang" and with a description of "Fault bucket 315619741" - real useful info
(stupid windoze...)Are there any troubleshooting steps I can run through to try to isolate the cause? Assuming it is file corruption, any way to fix that? Or is my only choice to (ack!) create an entirely new file. I have a LOT of work done in this file, so I hope for another option. Any suggestions are appreciated - thanks.