Hi, the name is Ray and need help on this "save for web" please....

[RayBir]

This is new to me in PS. I have CS6 registered and a few years with updates etc. Whenever i now try to "save for web", i move the cursor over the boxes to choose (jpeg/gif) etc but then, yellow text info boxes start appearing on screen and just wont go away? Even when i cancel and return to the main workspace? I have to totally exit PS to clear the screen (those yellow boxes stay around untill i shut down PS totally). I enclose a screen shot. I have Mac OS High Sierra 10.13.1 with 16Gb memory and up untill lately, things have been ok. Is it static, memory or what - its only when i click on "save for web" ?

 

[lemonhead]

had the same problem so i just turned of the show tool tips in the Preferences and it stopped it happening ... hope that helps

 

[RayBir]

So, it was that damned simple?! Tried it and it works!
You are a genius my friend, thank you very very much!

 

[lemonhead]

you're welcome

 

[RayBir]

BTW, did you ever find out "why" this happens? Why the "tool tips" don't go away when you move the cursor away?

 

[lemonhead]

not sure it only happend after the OS update

 

[fredfish]

not sure it only happend after the OS update

So another Apple “undocumented feature” then

Great tip - thanks.

Cheers

John

 

[RayBir]

Thanks for the help again. Came very quick - i'm impressed. Lucky lemonhead found me and had the same problem.