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Unfortunately, I don't own any recent Epson printer, so I don't know what their software looks like these days, but from the last time I owned one (ie, around 5 years ago), I remember their software doing odd things, and the way I fixed it was to always print directly from Photoshop, including letting PS manage the colors (but installing a color profile for the printer), and all was well.  You might give that a try. 

BTW, from your description of what you were seeing when you purchased the printer (eg, something that looked like a template), my guess is that the seller was printing from PS, LR or some other program that offers such features.  Consistent with your experience, I also don't remember the Epson driver software offering that option.

With respect to running out of canvas for the bottom of the print, don't forget that a lot of extra canvas / paper is needed to keep the canvas/paper on the feed and guide rollers, so you have to include this extra material in the total amount you have available to feed the machine.  This should be explained in the instruction manual for the printer.

Tom M