Help! Photoshop CS 5 keeps crashing!

[Sneazy]

Hi,

I've been using Photoshop CS 5 for a while now but since last night everytime I try to open a file to process a photograph (i shoot in RAW) Photoshop keeps crashing!! This is not great as I have a deadline to meet!!

I'm using Mac OS X 10.6.8 and Photoshop CS5 Version 12.0.4 (I've checked for updates (using Help - Updates) and Adobe says its' the latest version)

I've pasted some of the error report below but it's too big to put the whole thing in here.

Please help!
Thanks

Process: Adobe Photoshop CS5 [196]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0.4 (12.0.4x20110407.r.1265) (12.0.4)
Code Type: X86-64 (Native)
Parent Process: launchd [104]


Date/Time: 2013-09-03 14:33:01.305 +0100
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6


Interval Since Last Report: 4133 sec
Crashes Since Last Report: 8
Per-App Interval Since Last Report: 2869 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: 18A31FF5-D3FA-432E-9A30-1408E2965C59


Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000174a13000
Crashed Thread: 21


Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff8379cd7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8379d3ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff84c57902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff84c56d8f CFRunLoopRunSpecific + 575
4 com.apple.HIToolbox 0x00007fff807e57ee RunCurrentEventLoopInMode + 333
5 com.apple.HIToolbox 0x00007fff807e55f3 ReceiveNextEventCommon + 310
6 com.apple.HIToolbox 0x00007fff807e54ac BlockUntilNextEventMatchingListInMode + 59
7 com.apple.AppKit 0x00007fff80b3ceb2 _DPSNextEvent + 708
8 com.apple.AppKit 0x00007fff80b3c801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] +

 

[Zeealex]

use Rawtherapee to convert your RAW files to JPEG, Rawtherapee won't do anything other than convert it to a JPEG format, but there are light doctoring facilities there if you need them.

then try and load the JPEG into photoshop, if it still crashes, reinstall.

http://rawtherapee.com/downloads

 

[Steve]

Try resetting the preferences file.
It cures a lot of strange behavior in PS.


Start Photoshop and immediately hold down Ctrl+Alt+Shift (Windows)
or Command+Option+Shift (Mac OS X).


Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"

 

[Sneazy]

Hi, thanks for the help. I've moved a couple of Tif files out of the directory I was trying to work in and (at the moment) this seems to have worked.