help! can't view pdf file

[turtle]

created in photoshop CS4 in acrobat 9 pro on my mac

It comes up as ugly big framed grey blank in acrobat.

Tried updating acrobat

Tried output settings in photoshop


the file open in browsers like firefox and google chrome and as an attachment in email but just won't show in acrobat where other pdf files not my own open alright in acrobat

 

[turtle]

so i can see this here but in my acrobat viewer it is blank grey screen which worries me

 

[SirHale]

Does it 100% have to be a .pdf file? Is it not possible to instead use a .JPEG format?