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looping sign-in


DaveD

Well-Known Member
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I did a composite image last week and got a scratch disk full alert. I shut down the program and then when I reopened it, it gave me a sign-in page (which it never did before)
When I signed in, it went to a sign-in approval page then went back to the first sign-in page.
It just does sign-in loops and I can't access the program even though it is in the system.

I called adobe and they gave a few solutions which did not work.

PS CC 2017 most recent update (June 2017)
 

Eggy

Retired Moderator
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I think the problem is that on the assign scratch disk there's not enough virtual memory left for PS to function.
Maybe a good cleaning up like in the link is at order...
 

gedstar

Guru
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No Lambert the issue the OP is having at the moment is he can't sign in to the Creative Cloud
It just does sign-in loops and I can't access the program
That link will show him how to re-install the Creative Cloud App, it won't remove any of the Adobe applications
 
Last edited:

DaveD

Well-Known Member
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A possible problem might be when I sign in to the account, it won't or can't access the account because I can't get into the mail account.
I go to the mail page, type the username and password and it says the password is invalid. Maybe if it can't validate the account, it can't sign in.
I have tried tossing out the CC app and downloading a new one and it still gives the same mail loop
 

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