Am having a problem with importing a scanned document.
Usually the document is automatically imported, enabling me to open it with Photoshop CS6.
Now, as soon as scanning is completed, the screen jumps back to the desktop----and leaves me at a dead end!
Can you help, please?
As an addendum, I have had a very shortlived success by double-clicking the box in which you get a thick green line flowing from left to right of the screen, but, after a couple of times, this solution
did not work anymore.
I am lost !
I am on Windows 10, an Acer laptop, and Photoshop CS6.
My scanner is a flatbed deskjet 3970.
My thanks in advance to whoever can solve my nerve-racking problem.
Joe Busuttil
Usually the document is automatically imported, enabling me to open it with Photoshop CS6.
Now, as soon as scanning is completed, the screen jumps back to the desktop----and leaves me at a dead end!
Can you help, please?
As an addendum, I have had a very shortlived success by double-clicking the box in which you get a thick green line flowing from left to right of the screen, but, after a couple of times, this solution
did not work anymore.
I am lost !
I am on Windows 10, an Acer laptop, and Photoshop CS6.
My scanner is a flatbed deskjet 3970.
My thanks in advance to whoever can solve my nerve-racking problem.
Joe Busuttil