Suddenly unable to use or create text layers

[Keleigh Schwartz]

Opened a file that I've used dozens of times; ps said fonts needed updating, which was odd. Then it wouldn't open the file if I gave it the ok to update; it would say 'program error'. If I said not to update, the files would open, but all font layers need updating (even Verdana?). Using the font tool, I can't click into the layer. I can change the font in the character window, but it immediately reverts. If I try to start a new layer, I get a program error.

I've dumped prefs; no change.
Checked performance allocations and all looks okay.
Tried uninstalling all fonts added in the last month; no change.


Ideas? :banghead:

 

[Steve]

No idea what the problem could be but the first thing I would do on a Windows machine is a cold boot.
Shut Down not Restart.

Then reboot.
At that point try resetting preferences again.
If you're not getting a duologue box saying "Delete the Adobe Photoshop Settings File" , you didn't do it right.

 

[Keleigh Schwartz]

Thanks, Steve. Unfortunately, the Mac equivalent didn't do the trick.

 

[iDad]

Sounds like the font libray folder has been moved

 

[Keleigh Schwartz]

Thanks; I hadn't thought of that. I did check and all the font folders are where they should be. I keep thinking it must be a rogue font file, but I sure am not finding any duplicate or other conflict problems using Font Book and Font Case. Guess I could run TechTool and see if it finds anything. Sigh. My hands are tied and I have work to do!:banghead:

 

[iDad]

just run permissions should clear it up

 

[iDad]

what OSX btw?

 

[Keleigh Schwartz]

Mac OS 10.6.7

Run permissions?

 

[iDad]

open Apps in there you will see folder "utilities" open Disk Utilities run repair permissions very self explanatory. youll see

looks like this
View attachment 2796


btw you should make a habit of doing that once in awhile

 

[Keleigh Schwartz]

Ah, gotcha. Found quite a few things to fix; none fonts.

I can now use fonts in new psd docs, but the problem persists in already created files. Hope looms.